Frequently Asked Questions

Last updated 10 September 2026

Short answers to the questions we get most. Anything not covered here — email rishab.alim@gmail.com.

Do I need an account?

Only for billing. You sign in with a one-time link sent to your email — no password. Your coursework, files and schedule never touch that account; they stay in a folder on your own computer.

Is any of my data uploaded?

No. The App has no analytics and no telemetry. The only network calls it makes are to check your subscription status with our account server. Your documents and notes stay on your device.

What does the free trial include?

The monthly plan starts with a 7-day free trial with every feature unlocked. A payment card is required to start it. If you don't cancel before the trial ends, the card is charged $3.99 and the plan renews monthly until you cancel.

What's the difference between the monthly and lifetime plans?

The monthly plan is $3.99/month after the trial and can be cancelled any time. The lifetime plan is a single $19.99 payment for indefinite access to the current major version line — no recurring charge. Full detail is in the Terms of Service.

How do I move Coursepad to another computer?

Install the App on the new machine and sign in with the same email. One account works on up to 3 devices. Your files don't move automatically — copy your Coursepad folder across yourself, or point the App at a folder you sync.

Do I need to pay for Claude Code?

Yes, separately — Claude Code is Anthropic's product and they bill it. Coursepad does not include it or resell it. Every other feature works without it.

My computer says the app is from an "unknown publisher" — is it safe?

Coursepad isn't code-signed yet — that's a paid certificate a solo developer skips at launch. It's the same file you download from course-pad.com, it runs only on your machine, and it makes no network calls except the subscription check. On Windows choose More info → Run anyway; on macOS System Settings → Privacy & Security → Open Anyway.

Can I get a refund?

Lifetime purchases and add-ons are non-refundable — the 7-day trial is there so you can evaluate Coursepad first. We'll still fix a genuine billing error or a broken install. Full detail is in the Refund Policy.

What happens to my files if my subscription ends?

Nothing. Your files stay on your computer and remain fully readable and exportable. The lock only gates the App's dashboard — it never touches your folder.

How do I cancel my subscription?

Billing for the monthly plan — updating your card, switching plans, or cancelling — is handled through the Stripe billing portal. Cancelling stops the next charge; you keep access until the end of the period you've already paid for, and partial months are not refunded.

Use the button below. It walks through a series of confirmations and then hands you to the Stripe billing portal — sign in there with the same email address you used to subscribe, and Stripe will email you a one-time sign-in link.